It’s October 2014, and it’s starting to feel more and more like snowbird season has arrived. The Meredith family needed their 2010 Honda Accord picked up from their home in Pennsylvania then shipped to a city in Florida for the fall and winter months. They’ve done this for many years, and decided to see if they can find better deals on the internet.
Once online, they received a few quotes from several respectable companies, and decided on a company simply based on the conversation they had with them. The couple didn’t look up any of the shipping company’s reviews because the rep was very knowledgeable and friendly on the phone. The vehicle was supposed to be picked up on either October 5th or on October 6th, however, those days have obviously come and gone. They haven’t received a phone call or anything from the company they thought would provide them excellent service.
SuperBroker to the Rescue!
The Meredith family felt betrayed and thought they lost out on their $175 deposit. While in disarray, the elderly man looked up and saw something in the sky. Was it a plane? No. Was it a bird? No. It was, SUPERBROKER!
On Monday October 7th, the Meredith family went online and found us, Car Shipping Carriers (CSC). When they called, SuperBroker wholeheartedly explained to them that their vehicle was still posted on the national load board. This means a carrier has not been assigned or even scheduled for them. SuperBroker then directed them to the company’s reviews they first signed up with, and had them compare those to the ones our customers have left for us. It was like comparing apples to oranges as CSC was obviously above and beyond the other company’s reputation.
Reliability is a Must
After seeing the information with their own eyes, the Meredith family signed up with CSC. They didn’t have to sign a contract up front nor provide any credit card information. SuperBroker explained to them that a contract and credit card info is only taken once a dependable hauler was established and they knew exactly who was picking the vehicle up, and the exact time the pick-up is expected to take place.
Approximately two hours later SuperBroker called Mr. Meredith to let him know that their vehicle was being picked up later that day and delivery was going to be by Thursday or Friday the same week. Mr. Meredith was filled with joy and relieved that their vehicle was being picked up before they left Tuesday afternoon on a plane to Florida. Once they filled out the contract, the car carrier called them directly to introduce himself, and to set up a time frame for picking up their Honda Accord.
CSC and SuperBroker pulled through once again and was the hero for the Meredith family. Being an honest and upfront company is what CSC strives for since the beginning and is why they are #1 when it comes to the car shipping industry. If you need a quote or even a hero for your car shipping needs call SuperBroker at Car Shipping Carriers 866.744.2540.