It’s difficult to get excited about an auto transport broker. It seems that you should be able to go straight to the service provider rather than interacting with a “middleman.”
However, there is good reason for the car shipping brokerage model in real estate and insurance; and it is no different when it comes to car shippers.
Why Car Shipping Brokers Are Essential
A car shipping broker takes your request and dispatches it to relevant car shipping companies, one of which will actually do the physical work of shipping your vehicle.
Although this vehicle transport broker system has profound benefits for customers in terms of independent vetting of quality, the reason it exists is that almost all of the carriers are owner-operated. Carrier companies typically have one of two car haulers running back and forth on dedicated routes, almost like trains or buses.
In other words, the carrier that will ship your vehicle is not a nationwide company and typically does not have a web presence. Thus, it is incapable of serving a nationwide clientele or even being found online – except through their state license number, one fundamental way that auto shipping brokers gauge legitimacy.
The broker basically takes all the pieces of the national car transport puzzle and puts them together. They give quotes to you, answer your questions, explain transparently how the process will work, and dispatch your vehicle to a company that runs the route you need.
It’s simple – as long as your car shipping broker is excellent. Here is some car shipping tips, specifically related to choosing a superb broker:
Three Tips to Choose A Great Car Shipping Broker
Tip #1 – Do your homework
Even though carriers are not standardly accessible through the Internet, the broker should be a completely different story. What you want to see from the car shipping broker is a plethora of transparent and actionable information. If the company is doing it right, they will teach you rather than selling you.
Protect yourself. You deserve incredible service.
Tip #2 – Get answers
It’s always a good idea to talk with your car shipping broker directly since a high-dollar possession is involved. Call and speak with a consultant, or provide your contact details through their quoting system. Ask questions if there is anything that makes you uncomfortable.
The first call is critical. If you are talking with a high-quality broker, it should resolve any misgivings you might have and make you feel confident choosing them.
Tip #3 – Expect a follow-up call
The car shipping broker should check back in with you as they interact with carriers and complete a contract with all the specifics. You can also check back in if you ever feel out of the loop.
This communication is absolutely huge. There are plenty of brokers out there who seem to think their only responsibility is collecting a deposit, failing to answer their phone for customer service. That is unacceptable. You are entrusting your automobile with a complete stranger, so demand respect. A broker’s line should always be open. Honest car shipping brokers that actually save you money will always make time for you.
Enter your shipment information into our quote box on our website to receive anywhere from 3 to 5 car shipping quotes instantly. If you have any questions, please contact us at 866.744.2540.
If you’re looking for other car related companies Carbon Fiber Gear has a list of 55 of the best auto transport related blogs that you can check out.